1win Logo

1win

1win Logo
1win

Complaints

840 complaints
Search in results...

Request To Unblock My 1win Account

Muralidhar
Muralidhar
June 16 8:50 AM16

My 1win sports account with ID 364939*** was blocked on 15 June 2026, even though I had followed the instructions previo...

5
Resolved
Manpreet
Manpreet
June 16 4:59 AM17
Manpreet removed this complaint from publication

Money Deducted But Not Added To My Account

Chithra
Chithra
June 15 4:19 PM1

I made a deposit of 500 to my 1win account via UPI on 12 June 2026 at around 9:12 pm. The amount was deducted from my UP...

Missing Deposit Of 105.18 USDT Via BSC Network

Alexander
Alexander
June 15 4:02 PM4

I am reporting a missing deposit of 105.18 USDT that has not been credited to my 1win account balance, even though the t...

1win KYCAID Verification Stuck and Withdrawal Blocked

Abhay
Abhay
June 14 5:00 PM16

I am writing about a serious issue with my 1win account in India, used via the website. My user ID is 321495***. Since 1...

1win KYCAID Verification Stuck and Withdrawal Blocked

1win Account Locked and Withdrawal Stuck Pending

Taylor
Taylor
June 14 4:51 PM14

I have a serious issue with my 1win account (ID: 367635***) and an IMPS bank withdrawal that I requested on 13 June. I r...

1win Personal Cashback Bonus Stopped Despite Continuous Losses

Lakshmı
Lakshmı
June 14 9:46 AM32

I am writing regarding a problem with the personal bonus / cashback feature on my 1win account. I am using 1win from Ind...

1

1win KYC Verification Failed And Withdrawal Issue

Skıll
Skıll
June 14 7:41 AM2

I have been using 1win from India and my account is registered under the name “hidden arc” with 1win ID 336690***. About...

5
Resolved
Tanısh
Tanısh
June 13 9:55 PM
Tanısh removed this complaint from publication

I Need 1win to Trace My Missing ₹5,530 Bank Withdrawal

Takshat
Takshat
June 13 7:27 PM21

I am writing about a serious problem with my withdrawal from 1win casino that has still not been resolved. On 09/06/2026...

Withdrawal Marked Successful But Funds Not Received

Krunal
Krunal
June 13 5:56 PM8

I using the 1win Android application and on 12 June 2026 at around 12:17 a.m. I requested a withdrawal of 4,500 to my Ba...

1win Has Not Credited My UPI Deposit or Processed My Withdrawal

Sheikh
Sheikh
June 13 3:05 PM6

I am writing to report a problem I am experiencing with 1win regarding both deposit and withdrawal transactions made tod...

1win Has Not Credited My UPI Deposit or Processed My Withdrawal

1Win UPI Deposit Successful but Wallet Balance Not Updated

Muntazir
Muntazir
June 12 10:03 PM3

I recently deposited 500 INR into my 1Win Aviator/general account via UPI today at around 11:35. The amount was successf...

1

1win Withdrawal Blocked: Unresolved KYCAID System Bug

Imtiyaz
Imtiyaz
June 12 8:29 PM2

I am experiencing a serious issue with my 1win account withdrawals due to a technical bug in the KYCAID verification sys...

1win Withdrawal Blocked: Unresolved KYCAID System Bug
5
Resolved

Winning Tennis Bet Incorrectly Settled As "Lost"

William
William
June 12 3:21 PM70

"The issue has been sorted out. After I escalated the problem here, the sports department manually verified the official tennis scores. They admitted that their third-party data provider experienced a synchronization error and sent the wrong set outcome. My bet was recalculated and successfully resettled as a "Win", and the full payout was added to my main balance. I am closing this complaint."

I am writing to report a clear settlement error regarding my sports bet on ...

5
Resolved

Account Disabled Immediately After Winning A 12k Jackpot

Randall
Randall
June 12 3:19 PM66

"I am updating this complaint to confirm that the issue is now resolved. Shortly after posting this, a senior manager reached out to me directly via email. They apologized for the poor live chat experience and explained that the 12k jackpot triggered an automatic security hold for manual verification by their risk department. My account logs have been fully reviewed and the restriction is lifted. My 12k winnings are intact on my balance and I have successfully requested my withdrawal. I am closing this case."

I am submitting this complaint because I have been completely locked out of...

1win Withdrawal Not Received

Milan
Milan
June 12 1:55 PM56

I am writing regarding an issue with my withdrawals from my 1win account to my Kotak Mahindra Bank account. On 11 June a...

1

Please Solve My Problem 1win!

Priyabrata
Priyabrata
June 12 12:39 PM6

I am a user of 1win with ID number 322772*** and I am facing a serious problem with my withdrawal of ₹50,000. I placed a...

1win Withdrawal Pending for Days After Bank Transfer Request

Ebenezer
Ebenezer
June 12 1:51 AM81

I am writing regarding an unresolved withdrawal issue on my 1win account registered with the email address: olabodee***z...

Brand Profile

1win Pro member of Xolvie for 4 years.

Complaint response rate in the last 1 year %98