I ordered from Bershka, but even though I haven't received my package, the app and email state it was delivered. This "delivery confirmation" email arrived Friday night at 9 PM, which is frustrating since I can’t reach customer service after 5 PM on weekdays. Why mark it as delivered late at night when I can’t contact anyone about it? Either my order was handed off to the wrong person, or they marked it as delivered just to meet the estimated delivery date. Bershka's online shopping and support are disappointing. I need my order or a prompt solution from Bershka regarding this issue.
I've never encountered such an issue before, and I'm extremely frustrated. I placed an online order with Bershka and was told I could pick up my delivery from the Kentpark store on Friday, September 6th. On Wednesday, September 11th, I went to the store to collect my package, but it wasn't there—the...
Bershka order (tracking number: 40135194911), which supposedly got delivered on Sunday. The tracking information indicates that the item was delivered, but I have not received any package. The status says 'delivered,' but there's been no sign of the delivery. This discrepancy is so unexpected on my ...
I bought a coat from the mall, but they said they would deliver it to my home. I agreed and waited for the delivery. Three days later, Bershka sent me an email saying, "Your order has been delivered." However, I never received it—it hasn’t been delivered. I double-checked with my neighbors and build...
I ordered a dress from Bershka’s online store on August 30, 2024, and it was supposedly delivered on September 2, 2024. However, I never received the package, even though the tracking system shows it as delivered. When I check the tracking via email, it still says the item is out for delivery. I’ve ...
On September 27, I placed an order for a tracksuit set (top and bottom) through Bershka’s mobile app. My order was supposed to be delivered on September 29, but the shipping company failed to deliver it on time, and it was sent back to their Kartal branch. Since then, there has been no movement or u...
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