Bitget application error caused my money to go into "Spot Margin" and disappear; how can I recover it?

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Xolvie Resolution Specialist December 19, 2024 4:25 pm

It's important to know that Spot Margin trading involves borrowing money to make trades bigger, which can mean both more money in gains and losses.

If your money is gone, it's possible that a margin call was made because of the unstable market, which caused your account to be closed.

To get a better idea of what's going on, we suggest looking over your account's trade history and balance information.

Use Bitget's 24/7 Help Centre to get in touch with their support team for personalised help. They can give you specific information about what's been going on with your account and show you what steps you need to take to fix the problem.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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