I can't reach Booking.com customer service. What other options do I have to get support?

I made a reservation through Booking.com for a 5-night stay at Magic Beach Hotel in Hurghada, from March 14, 2025 (check-in) to March 19, 2025 (check-out), with a total cost of $296.95, which I paid in full. However, from the beginning, we had informed the hotel that we would only stay for 4 nights...

I purchased a China Southern Airlines flight ticket through Booking.com for the route Dubai–Guangzhou–Manila scheduled for April 7, 2026, under Booking.com reference MK0RRE, and paid more than AED 2,000 by card. On the evening of the cancellation, around 5:00 PM, I received an email from the airlin...

I booked a one-way Qatar Airways ticket from Mumbai to Vancouver through Booking.com, with the booking reference number 40-818156021. The flight was scheduled for 8 March, and I received an email from Qatar Airways on 2 March stating that my ticket had been cancelled. Since then I have been trying t...

On March 19, 2026, I made a reservation through Booking.com for a stay at Country Inn & Suites located at 2001-AR Dixon Blvd in Shelby, NC. At the time of booking, I was charged $152.24 through Booking.com. When I arrived and checked in at the hotel, I was charged again, and the total amount I ended...

I am a partner with a studio apartment listed on Booking.com, and since February, my property has been marked as “Closed/Not bookable,” which prevents guests from making reservations. This issue has been ongoing for several months and is directly impacting my ability to receive bookings and generat...

I made a hotel reservation through Booking.com for “Burlington Residence - Mayfair Border” for the dates 12–17 July. To secure the booking, Booking.com emailed me stating that payment was needed, and shortly after the property owner sent an invoice to my email. I paid the requested amount, and the t...

I booked a flight from Brisbane to Hobart through Booking.com for the 13th and, right after paying, I realised the time was wrong. Within about five minutes of placing the booking, I called Booking.com customer service to fix this. They told me to contact Virgin, but when I spoke to Virgin, they sai...

I booked a flight from London Heathrow to Dubai through Booking.com for 10 May, under the booking reference X7OR8P. The flight was cancelled, and despite this I have not received the support or refund I am entitled to. After the cancellation, I contacted Booking.com customer support, but they did no...

I made a reservation through Booking.com for Pangkor Fish House in Malaysia on February 28, 2026, at approximately 1:28 PM. Shortly after completing the booking, the system canceled it, stating that the property was not available. However, my card was still charged 243 MYR. On the same day, at aro...

I booked a flight-only ticket through Booking.com with Wizz Air for March 21, 2026, from London Luton to Tel Aviv. Wizz Air has canceled this flight, but in my Booking.com account the reservation still appears as confirmed, which prevents me from managing the booking properly. When I try to contact...

I am managing the property “Apartment in Colombo Trizen Vistablu” on Booking.com, and I have been experiencing a persistent problem with changing my room rates. For a long time now, whenever I try to update my room rate from 75 USD to 62 USD, the system shows the new price only momentarily and then ...

I booked a Gulf Air flight for March 24 through Booking.com, but due to a personal problem here in Kuwait I need to cancel this flight and I am requesting a full refund. When I contacted Gulf Air, they informed me that all cancellation and refund procedures must be handled directly by Booking.com. F...

I purchased a Chennai–Riyadh flight ticket with Etihad on Booking.com for travel via Abu Dhabi on 4 March. I bought this ticket on 24 February and paid approximately 1,400 riyals. Due to the war, the flight was cancelled and I was unable to fly on the planned date. After the cancellation, I received...

I am a Booking.com partner managing the property Powers** Home Stay Hampi, and I am facing serious issues with fake bookings and no‑show reservations that have resulted in an incorrect invoice for my property. These problems have been occurring for the last two months, specifically in December and J...

I made a refundable reservation through Booking.com for Hotel Doho for the dates April 28 – May 3, 2026, paying a total of $803 using my credit/debit card. Today, I canceled the reservation, and I was informed that the refund would be issued the same day, as the reservation was eligible for a full ...

I made a hotel reservation through Booking.com at Numa Sevilla Alegre in Seville on February 23 with free cancellation. According to the reservation conditions, the payment was clearly scheduled to be charged on May 5. However, on February 24, after I made only a small correction to the number of g...

On September 24, 2025, I rented a car through Booking.com from Sicily by Car at Lisbon Airport. During vehicle pickup, a €250 security deposit was charged to my credit card. However, even though I returned the vehicle without any issues, the deposit has still not been refunded to my card after sever...

I made a reservation via Booking.com for Courtyard by Marriott Toronto Brampton on 22 November 2025 and paid three times: CAD 824.99 under confirmation number 6704696102, CAD 807.36 under confirmation number 6417000480, and CAD 807.36 under confirmation number 6451944055. I cancelled the reservation...

I had a prepaid reservation through Booking.com at Hotel Hortus in Amsterdam for Saturday, January 31, 2026, with reservation number 6899066513. I had paid for the hotel weeks in advance, but the reservation was canceled at the last minute, leaving me without a hotel in one of the world’s most touri...

I rented a vehicle through Booking.com from the Avis Edinburgh Haymarket office with a reservation dated December 27, 2025. When returning the vehicle, I was about 45 minutes late. When I arrived at the office, it was already closed and no staff were present, so I followed the instructions and left ...

I made a prepaid reservation through Booking.com for Hotel Panorama Ski for the dates January 19, 2026 – January 22, 2026. I canceled this reservation on January 2, 2026, fully in accordance with the cancellation conditions stated on the website. My reservation details are Confirmation Code: 6596074...

I am writing to raise a serious complaint about Booking.com suspending my account without a valid explanation while I still have several active bookings, including at least one that has already been paid for. On 14 January 2026, only a couple of hours after I booked and paid for an activity through ...