My CapCut application often crashes or closes by itself. What should I do?

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Xolvie
Xolvie Resolution Specialist March 21, 3:53 pm

If CapCut frequently crashes or closes by itself, try the following solutions:

1. Update the application
Go to Google Play (Android) or App Store (iOS).
Check to see if there is an update for CapCut.

2. Restart the device
Turn off your phone completely and then turn it back on.

3. Clear cache and data (Android)
Open Settings > Applications > CapCut.
Select Storage > Clear cache.
If the problem persists, try Clear Data (this will delete projects, so save them first!).

4. Check the space on your device
Make sure you have enough free memory to run CapCut (preferably at least 5-10 GB).

5. Close background applications
Open the list of running applications and close all unnecessary programs.
CapCut requires a lot of resources, especially when processing video.

6. Reinstall CapCut
Uninstall the app and reinstall it from Google Play or App Store.
After reinstalling, try to open it again.

7. Check the compatibility of your device
If you have an older phone, it may not support newer versions of CapCut.

These are key solutions that we can offer. If you have more, please share.

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