I placed an order with Chewy.com because they said delivery would be free on orders over $49, It’s one of Purinas salmond and rice mix, it took a loooooot longer than the promised one to three days to arrive. the delay caused me trouble and messed up my carefully planned schedule, worst part isn’t this of course because I can just go but a small package for them, it’s just Chewy.com didn't let me know about the delay. A simple message or update about the status of my order would have made things a lot easier for me, expected more from Chewy.com because I'm a loyal customer who values ease of use and dependability. I like that they offer free delivery, but hope they can work on speeding up deliveries and getting in touch with customers better so that shopping is easier in the future.
Although I ordered free online, the procedure has been somewhat slow. Two days ago I placed an order; it hasn't even gotten to the preparation stage yet. Given a basic order, the projected delivery time feels ridiculous. Although delays are inevitable, this kind of waiting without any improvement ir...
I ordered my first prescription from Chewy.com, convinced it will be easy as this is their main job, pets and feeding them, yet I got the wrong medicine because they messed up my prescription. unfortunately, my animal friend isn't responding to the medication, and now I have to go through all this t...
I placed an order with Guess three days ago, and I’m still waiting for it to be shipped. Before purchasing, the site clearly stated that the order would be shipped by the next day, which influenced my decision to proceed. However, that promise has not been kept. When I contacted the seller for an u...
I just made my first order with Gratis and was looking forward to getting my package in 3 days. But the package hasn’t moved at all for 3 days, so I decided to look at some complaint forums. I'm surprised to see that a lot of people are dealing with the same problem. It's puzzling why a service is a...
For months, I used them for everything, food, toys, the whole pet supply shebang, whatever you can think of… their delivery service tho just played with my nerves. My house is very close to the sidewalk, delivery guy kept leaving my packages right on the street, completely exposed. first time it hap...
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