Cybex stroller frame cracked - what are the warranty conditions in this regard?

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Xolvie
Xolvie Resolution Specialist March 18, 2024 10:31 am

Check your Cybex stroller warranty if the frame is cracked.

• Start by finding your Cybex stroller's warranty booklet or visiting the Cybex website. The warranty will state the coverage period and damage types.

• Manufacturing defects that affect stroller functionality or safety are usually covered by warranties. A cracked frame may qualify for warranty coverage. Make sure you're within your warranty's coverage period before filing a claim.

• If the warranty covers your cracked frame, follow the instructions in the warranty booklet or on the Cybex website to file a claim. Follow the instructions and provide supporting documentation to support your claim. Cybex's customer service can help with warranty claims.

If you have additional information or insights, don't hesitate to share in the comments.

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