I encountered an E11 error (Ink pad requires service. Contact Epson) on my Epson L3070 printer. I called Epson customer service, but since there is no Epson service center in my city, they gave me the number of the nearest service center. After discussing with the service center, I explained that I had removed the pad and replaced the felt, but the error persisted. They informed me that software installation was required, which must be done directly at the service center and costs ₺600. Additionally, the shipping cost for sending and returning the printer is approximately ₺500-₺600. Why is Epson charging for software that should be free? Do we really have to pay an average of ₺1200 for a simple software support that should be provided at no cost?
My Epson L565 printer's waste ink pad is full. I took it to the authorized service Tecpro, where they informed me that the USB port had been left closed, which necessitated a mainboard replacement. They quoted me approximately ₺4,000 for both the waste ink pad and the mainboard, even though the main...
On September 21, 2025, I purchased an Epson Ecotank L3260 printer from the Vatan Bilgisayar Can Park store. Only two months after buying the device, it began displaying the warning “The ink pad is nearing the end of its service life,” and it completely stopped printing. At this point, I cannot get a...
I bought a Canon G 3430 printer 7 months ago, and this week it started showing error code 5200 during printing. I contacted customer service, and they had me repeatedly perform the ink replacement procedure, which didn’t solve the issue and drained the ink. Even though the printer is still under war...
I brought my Dyson V11 to the service center for a minor issue with the latch mechanism, which was sticking. Initially, I was told the part needed was unavailable and that I would have to wait for some time. I agreed to this, understanding the delay. However, later the same day, I was informed that ...
I recently bought a Samsung SP-LSP3BL projector in Switzerland. Since it didn't support the Turkish language, I called Samsung customer service and asked them to install software that does (for a fee). But the answer I got was not what I expected. Samsung doesn't offer service support for products b...
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