My Exness account was restricted after I deposited funds, and I can't access my money; how can I verify my account?

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Xolvie
Xolvie Resolution Specialist January 31, 9:26 am

To recover access to your funds, you must complete the account verification process. Log into your Personal Area on the Exness website and click "Complete Profile."

You'll need to confirm your email and phone number, enter personal information, and finish your economic profile. Next, upload a valid Proof of Identity (POI) and Proof of Residence (POR) document. Ensure that these documents are clear and meet Exness's specific criteria.

The verification procedure may take up to 24 hours. If you haven't gotten an update after this time, please contact Exness customer service for assistance.

You can contact them by email at [email protected] or phone at +357 25 030 959. Providing specific details about your problem can help to accelerate the resolution.

Once your account has been properly confirmed, all restrictions should be lifted, allowing you to access your cash and trade without interruption.

If not, remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.

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