Messages in Facebook Messenger are not being sent. What could be the problem?

0
Xolvie
Xolvie Resolution Specialist March 11, 12:11 pm

A common cause is a poor internet connection; ensuring a stable Wi-Fi or mobile data connection is essential for message transmission.

Additionally, using an outdated version of the Messenger app may lead to such problems; regularly updating the app can help prevent these issues. ​

Another potential reason is that the recipient has unfriended or blocked you on Facebook, which would prevent your messages from being delivered.

To check, try searching for their profile; if it's inaccessible, this might be the case. Technical glitches within the app can also hinder message sending; restarting the app or your device might resolve these temporary issues.​

If these steps don't resolve the problem, consider reaching out to Facebook Support for assistance.

You can access the Help Center through the Messenger app by navigating to Settings > Help > Report a Problem.

Alternatively, visit the Facebook Help Center online at https://www.facebook.com/help/messenger-app/desktop/ for further guidance.

If you’ve faced a similar issue, don’t hesitate to share your story here. You can also file a complaint on Xolvie to help others in the same situation.

Vote
15100
(27 reviews)