Gateio Gave Me the Wrong Deposit Address and My Funds Are Now Stuck

I tried to deposit some funds on Gate.io, but the site gave me an incorrect deposit address. I meticulously documented the entire process, capturing a video of each step and saving all the TXID codes to have solid proof. Even though I've clearly demonstrated that the address given was wrong and that the error originated from your system, my funds are still not back in my account. This problem happened solely because your platform led me to copy the incorrect address, and now my funds are trapped. I really need this to be sorted out quickly since I followed all the steps exactly as Gate.io outlined. I relied on your platform for secure transactions, and this whole experience has been incredibly frustrating.