I have ordered an item from H&M. How can I specify a pick-up station as the delivery address?

H&M does provide free in-store pickup if you have an order from them and would like to designate a pick-up station as the delivery address. However, there are some restrictions:

• Only A Few Stores: A few H&M stores allow in-store pickup. It might be necessary for you to confirm if your preferred store provides this service.
• Items that Qualify: Upon making your purchase, the products that qualify for complimentary in-store pickup will be highlighted on the product page.
• Notification when Ready: H&M will send you an email and/or text message as soon as your order is prepared for pickup, following the placement of your order.
• Pickup Procedure: You must bring your ID and the email you received from H&M to pick up your order.

You might want to get in touch with H&M customer service for more information and support if you have any specific requests or questions about your options for pick-up stations.

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