I recently purchased the Lenovo LOQ 15IAX9 (83GS), and I’m facing a significant issue: while gaming with the laptop plugged in, the battery level drops consistently, leading to a battery drain. It’s clear that the included 170W adapter is insufficient for this device. Despite acknowledging the problem, Lenovo support insists on sending my nearly brand-new laptop for a service process instead of providing the 230W adapter that’s clearly needed.
Why should I be without my two-week-old laptop for 20 business days when the issue is already well-documented? The constant suggestions to calibrate the battery or update the software feel dismissive, especially with so many users reporting the same issue.
While gaming, my battery drains to as low as 80%, which raises concerns about long-term usability. Will I have to use this laptop as a desktop in a year due to battery degradation? I urgently request that Lenovo replace my 170W charger with a 230W model immediately to resolve this issue effectively.
I’m experiencing a frustrating battery drain issue with my Lenovo Loq 15IAX9 laptop. While gaming, even when connected to the charger, the battery level decreases significantly, with the 170W adapter failing to provide sufficient power. Despite being aware of this widespread issue, Lenovo support su...
I have been using my Lenovo Ideapad Gaming 3 laptop for two years, but I’ve encountered a major issue. When playing demanding games like CS 2, the battery drains rapidly, even when the laptop is plugged in. For example, within just 30 minutes of gaming, the charge dropped by 47%, despite being conne...
My Lenovo Ideapad Gaming 3 Intel Core i7 11390H 16GB 512GB SSD RTX 3050 laptop, covered by warranty, was shipped with a 135W power adapter instead of the specified 170W. After contacting Lenovo customer support, they assured me of an exchange for the 170W product and instructed me to send back the c...
Even when it was plugged into a 135W charger, my Lenovo Ideapad Gaming 3 laptop was losing battery power and getting too hot. When I called technical support, they told me that it would be replaced with a 170W charger. I shipped them the 135W adapter, but they told me that the 170W chargers weren't ...
There are issues with the battery of my Lenovo Ideapad gaming 3 16AIH7 model laptop, which I purchased in Turkey on August 31, 2023. Despite multiple contacts with the authorized service and numerous attempts to explain the problem, they consistently claimed that this was normal. However, I later di...
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