My flight got cancelled on MyTrip. What are my options?

I am absolutely furious with MyTrip.com! I purchased a ticket from Istanbul to Japan with a layover in China, and the airline canceled the flight, yet I haven't received a single penny back! This is an outrageous ordeal, and I'm being constantly pushed between the airline and MyTrip. MyTrip tells m...

My flight paris to madrid dated canceled at march 30th no refund since than. I have sent many emails only thing they said the process has not finalized yet. The lehal time frame is 15 business day but its been more than 23 days still no response. Nobody inform me about anything

I canceled my flight ticket from Mytrip (Order No: 1059-314-258) and was told I’d receive a refund. It’s been 17 days, and I still haven’t received my money. Every time I contact customer service, they just tell me to “check with your bank” and provide no meaningful support or update. The payment r...

My international flight scheduled for February 21 was canceled due to weather conditions. Turkish Airlines (THY) processed the full refund on the same day and transferred it directly to Mytrip. But now, 49 days later, I still haven’t received the refund from Mytrip. Every time I contact their custo...

I booked a Turkish Airlines flight through Mytrip that was scheduled for February 22. Unfortunately, the flight was canceled by the airline, and Turkish Airlines confirmed the very next day that they had refunded the full amount to Mytrip. Since then, I've been trying to get my money back from Mytr...

I had a terrible experience with Mytrip after purchasing a flexible flight ticket from their website. My original flight was scheduled for April 14, but I requested to change it to September 27 (departure) and October 17 (return). They approved the change, sent me a link, and I paid the fare differe...

Back in September, I booked a flight through Mytrip with Air Albania for March 28 at 23:00, flying from Istanbul to Albania. When we arrived at the airport, we went to the info desk only to be told that no such flight existed. After checking the flight code, we were told the actual flight had depart...

I booked a round-trip ticket to Belgrade through Mytrip for February 22–24. Unfortunately, my flight was canceled on February 21 due to snowfall. When I contacted customer service, they told me the refund would be processed within 15 business days. Now, it’s been over 3 weeks and still no refund. E...

I booked a Prague to Antalya flight through Mytrip and was never informed that the flight had been canceled. On March 9, 2025, I went to Prague Airport ready to travel, only to be told by airport staff that my flight had been canceled three days earlier, on March 6. Mytrip never contacted me by pho...

I booked a flight through Mytrip.com, and to my complete shock, the ticket (booking code: Qqmxku) was canceled without my knowledge or consent. I had already made detailed plans around this trip, including coordinating another flight to connect with this one. Without any prior notice, Mytrip unilat...

I booked a flexible ticket for my Vietnam flight through Mytrip, expecting that I could cancel it if needed. However, when I tried to cancel the booking as my departure date approached, I was only met with automated responses and could not reach a real customer service representative. Finally, 40 h...

I purchased a flight ticket through Mytrip, but despite the ticket being eligible for cancellation, the company refuses to issue a refund. Interestingly, passengers who booked the same flight directly through Anadolu Jet’s website were able to cancel and receive partial refunds, yet Mytrip does not ...

I recently purchased two tickets through Mytrip.com for September 1st, but the tickets were mistakenly processed for October 1st. After encountering card errors, I canceled the transaction, yet Mytrip.com proceeded with the payment without any confirmation or notification. This situation is incredib...

I did not receive a cash refund for my ticket canceled through Mytrip; instead, they provided me with a code that can only be used on Mytrip—essentially worthless for a single ticket, especially if you buy a low-cost ticket, as your money is wasted. Although I appealed this decision, they informed m...

My Wizz Air tickets with order numbers 1009-214-726 and 1017-568-072 were canceled by the airline. I have been fighting for a month to receive my refund for the tickets I purchased with cancellation protection through Mytrip. During my numerous conversations with customer service representatives, I ...

My flight was canceled, but I only discovered this when I arrived at the airport. I received no prior cancellation notice, and attempts to contact customer service have been futile. The app continuously sends me email verification links that lead to irrelevant or broken pages. I am extremely frustra...

I purchased a round-trip ticket from Mytrip for flights from İzmir to Stuttgart and back. While there were no issues with the outbound flight, my return ticket was canceled months ago, but I never received any notification from the agency. When I contacted the airline, I found out that Mytrip had re...

On 07/07/2024, I made a flight ticket reservation through Mytrip company via Skyscanner for a Gaziantep-Izmir flight. I paid 2100 TL with my credit card. I received an email from the company to my email address stating that the reservation was made but the ticketing might take some time, possibly be...

We purchased a Malaysia flight ticket through the Skyscanner site. We received a message saying our reservation was made through something called Mytrip. Then no confirmation number came, but the flight fee of $1,495.99 was charged to the credit card (my brother's international card). We're calling,...

When I tried to cancel the flight I purchased, not only did they refuse to refund my money, but they're also demanding a service fee. How can such a ridiculous policy exist? They won't even allow me to cancel through their system. I bought a ticket from Romania to Antalya. But since my plans changed...

I had purchased an Airserbia ticket through Mytrip, but the ticket was canceled and I can't get a refund. I need help - I'm a student, and €192 is a lot of money for me. When I spoke with customer service, they said they'd deduct a €40 penalty fee and refund the rest to my card. However, I haven't r...

I purchased a round-trip flight ticket through Mytrip.com, and the return flight operated by THY was canceled. When I requested the flight to be rescheduled according to my rights, during an online chat with Mytrip customer service, the representative misunderstood my request completely. They cancel...

We purchased round-trip flight tickets from Istanbul to Jeddah and back via Mytrip. Due to my spouse needing to travel on a different date, we didn't use the outbound ticket. Today around 16:00, my spouse went to check-in for the return flight from Jeddah to Istanbul. No one at Jeddah airport assist...

We understand your frustration and apologize for the inconvenience you've experienced. At Mytrip, we strive to provide top-notch service, and we regret that your experience did not meet expectations. Please rest assured that we are investigating the matter and will resolve it at the earliest. We val...