I am beyond frustrated with NextDirect and Skynet. I placed two separate orders for dresses, intended solely for personal use. Since then, I have been dragged through an infuriating process: Skynet asked for a bank statement, then sent me an importer’s form to complete (despite me being just a priva...
I placed an order with Next on September 3, and they confirmed it would be delivered within 10 business days. My address was entered correctly during the purchase, yet they claimed the order was delayed due to an “address issue” and that it was sent back to the Bayrampaşa transfer center. However, w...
I want to cancel my order from Nextdirect.com, but I’m facing issues with customer service. When I call, the automated system says there will be Turkish support, yet each time I’m connected to someone who only speaks English. This makes it impossible for me to explain my request or resolve my issues...
Hello there, I got a pair of boots for my daughter from Next (Nextdirect.com), a company based overseas. They were unable to ship the product for approximately 2.5 months. Right after I bought it, the price went up on the website, and I got a message saying the item in my cart was no longer availabl...
I made a purchase from Next (Nextdirect.com), and at no point in the ordering procedure did I see any indication that there would be additional fees or customs duties associated with the purchase. It was not possible for me to cancel my order because I received a notification regarding the customs d...
On January 15, 2023, I ordered and paid for a boot from Nextdirect.com. However, it's been weeks and I still haven't received a tracking number for my order. When I contacted their customer service team, they requested a tracking number, which I obviously did not have. Then they demanded screenshots...
Please accept my deepest apologies for the utter disgust I have felt since placing an order with Next Direct on January 16th. After charging my card for the full amount, the company suddenly canceled the order, leaving me out 2600 TL. It's been four weeks and I still haven't received a refund. This ...
I placed an order for a product on nextdirect.com on Tuesday, January 17th at 16:30. Unfortunately, my order was abruptly canceled without any prior notification from the company. I immediately contacted nextdirect.com to inquire about the cancellation and requested a full refund for the order. Desp...
Nextdirect.com is an online retail platform that provides a diverse selection of fashion and lifestyle products for individuals of all genders and ages. The company offers a wide range of fashion items that cater to various tastes and occasions, with an emphasis on quality and style. The company also offers home furnishings, furniture, and electrical goods to provide a well-rounded shopping experience. Nextdirect.com operates in various countries, including the United Kingdom, Ireland, the United States, Canada, Australia, and many others, allowing customers from around the world to access its products.