Pegasus Airlines Lost My Suitcase on the Flight - Still Has Not Delivered It

On April 19, 2025, during my Düsseldorf–Sabiha Gökçen flight number PC1004, I did not receive my suitcase at Sabiha Gökçen Airport. I went to the lost and found office and reported the issue; they wrote a petition on my behalf and told me the suitcase would be delivered to my home within 1–2 working days. However, I have neither received a phone call nor an email since then. How difficult can it be to track a suitcase and send it on the next flight to Istanbul? I expected more from Pegasus Airlines. This isn’t even the first problem—I had my suitcase wheels broken on my previous flight with them. I will never buy a ticket from Pegasus again.