On March 5, 2025, I flew on Pegasus Airlines flight PC1180 from Manchester (11:45) to Istanbul (18:50), and it was one of the worst flight experiences of my life. A large group of men spent the entire four-hour flight being extremely loud and disruptive. What started as casual conversations escalated into shouting, swearing, and inappropriate jokes. The situation got worse because the cabin crew failed to intervene or enforce any order.
The aisle remained crowded with passengers constantly walking back and forth to chat with their friends, making the flight both uncomfortable and unsettling. I could clearly hear conversations happening three rows ahead. If I had known this would happen, I would have gladly paid extra to fly with another airline. Pegasus, your crew’s failure to control this chaos is unacceptable. I demand an explanation and expect stricter enforcement of passenger conduct on future flights. This was not just unpleasant—it was outright disturbing.
On my Pegasus Airlines flight from Manchester to Istanbul Sabiha Gökçen on December 9, 2024 (flight at 14:10), I ordered a main course and wine from the menu. However, the male flight attendants gave me condescending looks, making me so uncomfortable that I couldn’t eat my meal. Feeling judged and h...
We experienced severe psychological distress on Pegasus flight number PC2704 from Konya on 27.10.2023. Apart from the routine delays with PC2704 every week, the staff's apathy and failure to provide adequate information infuriated us. After a 2.5-hour wait on the apron, they finally boarded us. Init...
On November 14, 2025, my Pegasus flight from Erzincan to Bodrum was delayed by about four hours, and during this entire time no explanation or solution was provided. My reservation number is 1C6NGX, and I purchased the ticket through the Pegasus app. While waiting, Erzincan Airport staff shouted war...
I am writing to formally submit a complaint regarding the unacceptable treatment I received from Pegasus Airlines on June 2, 2025. I had a confirmed ticket worth ₺797 for a flight scheduled to depart from Antalya Airport to Istanbul Sabiha Gökçen at 12:00 PM. I arrived at the gate approximately 20 m...
On November 9, 2025, I experienced a serious inconvenience during my Pegasus flights from Prague to Istanbul and then from Istanbul to Gaziantep. My Istanbul–Gaziantep flight was rescheduled from 20:15 to 19:55 without any notification. Even though I had purchased both flights together as a connecte...
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