I Face Account Suspension and Balance Withdrawal Issue with Pocket Option
My Pocket Option account was recently blocked without any clear explanation, even though I still have a remaining balance in it. I had transferred this balance from my wallet into my account, expecting to use it for trading. However, I am now completely locked out and unable to access or withdraw my own funds.
I have not been informed of any specific violation or reason for the suspension, and I believe my account should be reinstated immediately. I am requesting the full refund of my remaining balance and the reopening of my account so I can resume using the platform as intended.
Pocket Option should address this issue promptly and ensure that customers’ funds are not unfairly withheld without proper communication or justification.
Progress
Dear Sir/Madam, my Pocket Option account has been blocked, and I still have a balance in it. I had withdrawn this balance from my wallet, and I now request a full refund of the remaining funds. I also ask that my account be reopened and the balance paid to me. I have been waiting for your reply, but the support team has not responded to my emails or my questions regarding the blocked account and refund. Please respond to my request as soon as possible. Thank you for your assistance.
