PrettyLittleThing confirmed my return, but I haven’t received it. How can I get it faster?

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Xolvie
Xolvie Resolution Specialist November 10, 2024 1:21 pm

If PrettyLittleThing confirmed your return but you still haven't gotten your refund, you should know how long it takes for them to handle returns. Once the items are received, refunds are usually handled within 14 days.

Make sure you have proof of return, like a ticket or tracking information, to speed up the process. This proof can be very helpful if you need to check on the progress of your refund.

If you haven't gotten your return after 14 days, please contact PrettyLittleThing's customer service. You can use their online form to get in touch with them. Be sure to include your order number and return information so they can get back to you quickly.

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