ShortMax charged my card again after cancellation, how can I stop the payments?

I downloaded the ShortMax Innovations mobile app and started a free trial through Apple subscriptions. I cancelled the subscription immediately when the free trial ended, and after cancellation I no longer even had a user ID or access to the service. Despite this, I was still charged once for $19.99...

I downloaded the Shortmax app, and on April 25, 2026, I tried it for one day for $3.99. I canceled the subscription the very next day and deleted the app from my device. Despite this, you have tried to bill my bank account for $19.99, even though I no longer have an active subscription or the app it...

I have been experiencing serious problems with my Shortmax subscription service, which I purchased and managed through the mobile app. On April 18, I noticed that I had been charged twice, even though I could not properly use the subscription service. Despite being billed, the service was not usable...

I am writing regarding repeated charges made by Shortmax Innovations to my USA Visa debit card issued by Chase, despite the fact that I no longer have an active subscription with them and do not use their service anymore. These unauthorized charges started around March and have continued since then,...

I had an active subscription with Shortmax, which I cancelled in April 2026. Despite this cancellation, Shortmax still charged me in April 2026, and the payment was taken from my Commerce bank account, which caused my account to become overdrawn. After noticing the unexpected charge and the resultin...

I am submitting this complaint regarding unauthorized deductions made by SHORTMAX INNOVATIONS from my bank card, despite having cancelled all subscriptions previously and not having any active service with them. An amount of 9.99 USD was deducted from my card ending in 5869 on 21/04/2026 at 00:45, a...

I created a Shortmax account via your website using my bank card and Google Pay, but despite canceling everything, I am still being charged, and I want this to stop immediately. The first unauthorized charge I noticed was $12.79 on 4/20/2026, followed by another charge of $19.99 on 4/24/2026, even t...

I have a short films subscription with ShortMax under the email address superawesomes****@gmail.com. I requested cancellation of my subscription on 4/6/26, again on 4/13/26, and once more on 4/23/26. Despite these clear cancellation requests, my card was still charged 19.99 USD on 4/6/26, 4/13/26, a...

I have been experiencing serious issues with my Shortmax subscription, which I manage through Google Play. On 9 April, I noticed unexpected charges on my account, and despite attempting to cancel the subscription, the cancellation has not been processed properly. To make matters worse, I was double ...

I have a problem with my Shortmax subscription, which I purchased directly via the company’s website. For about a month, I have been trying to cancel my subscription through their site, but the cancellation does not go through, and the system continues to charge me. During this period, I have been c...

I had a weekly subscription with Shortmax linked to my Visa debit card under account number 133141***. I cancelled this subscription around 25 March 2026, yet Shortmax has continued to take payments from my card. Despite the cancellation, I have been charged for two additional weeks, one payment of ...

I am writing regarding my ShortMax weekly subscription, which I no longer use and have been trying to cancel. On 27 March, I sent an email requesting cancellation of my subscription, but I have not received any response, nor has the subscription been cancelled. Despite my clear cancellation request,...

I had a subscription with Shortmax Innovations that I cancelled on 4 March. Despite this, I was still charged afterwards, which I find unacceptable. After the cancellation, I was charged again on 30 March and 5 April, with a total amount of 400 NOK. I sent them an email regarding these unauthorized ...

I had a subscription with Shortmax Innovation, which I cancelled through their website on 19 March. Despite this, since that date, Shortmax Innovation has continued to attempt to charge my Sterling Bank card every time the subscription is due. None of these payment attempts have been successful beca...

My name is Delmys R*** and I had a weekly subscription to ShortMaxTV Innovación that I attempted to cancel from my phone. When trying to cancel it, I could not find any option or clear place in the phone interface to complete the cancellation, but I no longer wished to continue with the service. How...

I had a subscription with Shortmax that I canceled on 05/03, however they continue charging me weekly without my authorization. Since that date, they have been debiting 65.000 guaraníes every week from my account at Ueno Bank, card ending in *4032, despite the fact that I had already unsubscribed fr...

I subscribed to the “Short drama” service from Shortmax Innovations on 24 December 2025. On 31 December 2025 I cancelled this subscription, after which I did not use or order any of their services. Despite the cancellation, Shortmax Innovations debited my bank card ending in 5781 in the amount of 43...

I have an active subscription with ShortMax Innovation that I pay for by credit card, and despite several attempts I have not been able to cancel it myself. I previously tried to cancel the subscription and was unsuccessful, and when I tried again today I still could not complete the cancellation th...

I am a Shortmaxx user and requested the cancellation of my subscription on 24 March 2026. Despite this clear request, Shortmaxx has continued to charge me 19.99 weekly for the weeks in March and April, and I have not received any proper response regarding the cancellation. After noticing that I was ...

I had a Shortmax TV weekly subscription which I canceled through the app after the week of March 3rd, 2026. Despite canceling, I was still charged again this week for the weekly subscription. I request that my Shortmax TV subscription be fully canceled immediately and that the improper charge of 19....

I am writing to report an issue with my Shortmax subscription in the United States. For about three weeks I have been trying to cancel my subscription, but the service continues to charge me despite my attempts to end it. Approximately two weeks ago, I first submitted a cancellation request to Short...

I have a weekly Shortmax subscription of 19.99 registered to my email address lissandra***[email protected], with customer ID 157782***. I attempted to cancel this subscription on March 13, using every available method, including the app, the website and through the store platform, but despite this I wa...

On March 18, I subscribed to a Shortmax subscription and on the very same day I sent an email to the support address they provided, clearly requesting the cancellation of my subscription. I received an automatic reply stating that my issue would be resolved within 3 days, but no one has contacted me...

I had a Shortmax subscription in Polk City, Florida, USA, which I cancelled on March 2. Despite this, I was still billed on March 9 and again on March 16 after the cancellation date. My Shortmax account is associated with the following email addresses: rec**[email protected] and clark***[email protected]. I c...