My UPS package has been stuck in transfer for the past 8 days. I've been making repeated calls to them throughout the week, urging them to expedite the delivery of my package, but unfortunately, I haven't had any success. I reside on the Anatolian side, and even though my district is clearly indicated on the package, it is being delivered to the European side instead. Regardless of the error, the company shows no intention of rectifying it. I've been making phone calls every day for the past 5 days. What type of company is this? Thanks to them, I'm unable to present the Mother's Day gift I purchased. In addition, it's clear that they are openly making fun of us by stating "we have generated a complaint ticket." Could you kindly expedite the delivery of my package? I would greatly appreciate it.
It’s been over a week and I still haven’t received my UPS package. This is completely unacceptable. My shipment has been sitting at the same branch for three days with no movement at all. Why is the delivery process this painfully slow? They keep giving the excuse that I’m in a “remote area,” but t...
I shipped a package with UPS Türkiye, and it’s been a full week with no delivery. Every day, I’m told by both the main office and customer service that the package will be delivered that day, but nothing happens. The status keeps showing as "out for delivery," but the package never arrives. This is ...
On April 15, 2025, my package was shipped via UPS Türkiye with my address details entered completely and correctly. Yet on April 21, UPS marked the delivery as failed due to a “wrong address” and returned my shipment without informing me in any way. I received no call, no email, and no notification...
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...
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