I bought a pair of Converse-style shoes from the U.S. Polo store at Statcity in Istanbul, and they ended up being a total waste of money. The shoe soles fell apart in under a month of wearing them. I went to the store to talk about this issue, and they told me it was my fault, which caught me off guard. I paid more for these shoes because I believed in the brand and thought they would deliver on their promises. Sadly, that hasn't been true. I could have totally scored better quality shoes for half the price at a local market. I’m disappointed with how little support and responsibility the brand has shown. I'm not going to shop with them again unless they fix this situation.
I purchased a pair of sneakers from the US Polo store at Şanlıurfa Piazza Shopping Mall for ₺2,200. After only 20 days of use, they began to dig into my heels, leading to swelling and discomfort. I returned them, anticipating a resolution, particularly since the shoes were meant to be covered by a w...
After just five months of use, my Converse shoes started coming apart at the front. I consulted several shoe stores, and they explained that the issue was likely due to the shoe’s stiff structure. Despite this, when I submitted the shoes for a warranty claim, I waited a week without any update. Whe...
The pair of shoes I purchased from the Converse store at İzmir İstinyepark Mall on 5th November 2023 tore from the front within less than a year. When I initially bought the product, the sales representatives mentioned it came with a 2-year warranty and advised me to bring it back if there were any ...
I purchased a classic shoe model from Pull & Bear, and within 1-2 weeks of use, the sole cracked and split apart. I consulted several experienced cobblers in the İzmir region, all of whom confirmed that the issue is not related to usage but rather a manufacturing defect. They even stated that the sh...
I bought a warranty-covered pair of Asics sneakers, and shockingly, they tore within just one month—with no impact, no scuffing, and no misuse involved. Despite this, the store provided no solution: no refund, no exchange, no repair. Their excuse? “The product was manufactured abroad.” If you’re sel...
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