1
Muhammet is completely dissatisfied with the result

I Deposited Money on 1win and Got Nothing—Still No Response

Muhammet
April 20, 3:28 pm
100

I made a deposit on 1win last night around 9:00 PM, expecting it to show up in my account like it normally does—within 5 minutes. But this time, nothing came through. My money is gone, my account balance hasn't changed, and I received absolutely no confirmation or update.

I tried to reach live support immediately and waited for over 2 hours without getting connected to anyone. When I finally managed to reconnect again later, I was still ignored—no response, no explanation, no action taken. It’s now been hours and the issue remains unresolved.

This is completely unacceptable. I’ve used this platform long enough to know this isn’t how things are supposed to work. My deposit has vanished into thin air, and there’s no one at 1win taking responsibility for it.

July 28, 3:50 pm (3 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will definitely review the situation and help resolve your problem. Sincerely, the 1win team.

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