4rabet Did Not Credit $57 After Confirmed UPI Payment

harsh
February 18 7:14 AM471

I made a deposit of 5000 INR to my 4rabet account from India via UPI on 16 February 2026. The amount was deducted from my bank, but it has still not been credited to my 4rabet account. The UTR number for this transaction is 908934771624. I contacted your customer support, and I was informed under ticket SUP-1121660 that my deposit request with UTR 908934771624 has been received and that it is being processed by the Finance Department, and that the final confirmation depends on the payment provider. I was also told that the request is being handled with high priority and that I should wait for confirmation. However, despite this response, the money has not been credited to my account, and this delay is causing me serious inconvenience. I request that my 5000 INR deposit be immediately credited to my 4rabet account without any further delay, or otherwise that you provide a clear and prompt resolution so that my funds are not left in limbo.

May 8 1:41 PM (2 months after complaint)

Dear Harsh, We sincerely apologize for the inconvenience caused regarding your deposit transaction. We understand your concern and appreciate you providing the transaction details and support ticket information. Please note that we are currently unable to verify or locate your account based solely on the review information provided. Kindly contact our official support team with your registered email address or UUID/User ID so that we can investigate the transaction with the Finance Department and payment provider more effectively. As previously informed, the transaction linked to UTR 908934771624 is under review with the payment provider, and the processing time may depend on the final confirmation received from their side. Once verification is completed, the amount will be credited accordingly if the transaction is confirmed successful. For your security and privacy, we also strongly recommend not sharing sensitive payment details such as UTR numbers publicly, as they may be misused by third parties or scammers. Best regards, 4rabet Support Team

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