I have been using the Soyo dating app on my Android phone in Kenya, and my account was suddenly banned last year without any explanation or warning. I did not receive any message in the app or by email stating the reason for this ban. I contacted Soyo support regarding this issue, but I have not rec...
I am a user of the Soyo chatting and livestreaming application, and I would like to file a complaint about the withdrawal feature. Since the very first day I joined the app, I have not been able to see any withdrawal button, so I cannot convert my diamonds into cash. I have been trying to get help w...
I am a user of the Soyo dating app on an Android phone and I recently experienced a serious problem with my account and purchases. About an hour ago, it appears that my Soyo account was hacked and since then I have not been able to use the service properly. After this happened, I attempted to buy co...
I load about $34 per day into the Soyo app just for messaging. When I deposit this amount, I expect to receive at least 10,000 message credits. However, I noticed that my message credits run out very quickly, and my balance was gone after around 20,300 messages. For such a high fee, the rate at whic...
My account on the Soyo: Voice Room & Chat Party app was banned without any explanation, and I cannot access the approximately $30 balance remaining in my account. When I try to log into the app, I only see a notification saying that I have been banned, but there is no clear information explaining wh...
While using the Soyo app on my Android device, I was suddenly given a device ban even though I did not violate any rules, and I have been unable to access the app for about three days. When I try to log in, an English warning message appears, but since I do not understand the language, I cannot full...
On these platforms, people first build trust through friendship and emotional closeness, then move on to asking for gifts, and eventually request phone numbers. After a phone number is shared, inappropriate photos and videos may be sent, which can escalate into serious crimes such as blackmail and e...
On January 6, 2026, at 12:59 AM, I submitted a withdrawal request on the Soyo app for 250,000 diamonds in the amount of $56 via IBAN transfer. Although more than 24 hours have passed, the money has still not been deposited into my bank account, and the transaction continues to show as “under review”...
On December 16, 2025, I made a withdrawal through the Soyo app, and then on December 17, 2025, I submitted another withdrawal request. It has now been two days, and the total amount of approximately $12 from these two transactions has still not been deposited into my Ziraat Bank account. I contacted...
I registered on the Soyo voice and video chat app to earn income through messaging. I participated in a competition called “Forest Treasure” on the app and received a total of 700,000 diamonds in gifts from a user, which equals approximately $163. Including task completion rewards, I submitted two s...
Over the past four months, I discovered by reviewing my bank statements that a total of approximately $460 has been regularly withdrawn from my DenizBank debit card under the name “Google Soyo.” I have never started a subscription to any app or service with this name, I have never even heard of it b...
For a long time, I have been receiving a warning on the Soyo app stating, “Your account has reached the upper limit,” and because of this message, I am unable to log into my account. Every time I open the app, I see the same warning and cannot use my account in any way. I contacted Soyo customer ser...
Three accounts that I opened on the Soyo app using the same iPhone device were closed one after another within the last two to three days. When I try to log into any of these accounts, I receive a warning stating, “Your account has been banned and is inaccessible.” I had a total balance of approxima...
On November 13, I used the Soyo app on my Android phone. After meeting someone through the app, I was directed to continue the conversation on WhatsApp, where the other person sent me inappropriate photos. The conversation continued mutually, and then this person called me, introduced themselves as ...
I have accumulated 22,777 coins in the Soyo Mobile app, but I do not know how to transfer these coins to my account. There is no section in the app such as “withdraw coins” or “claim rewards,” and I have not been asked to add any bank account information. I have also not received any notification, e...
I use the Soyo app on the iOS platform. For the past three days, I have been receiving a “Under Review” warning on all of my diamond withdrawal requests, and my diamonds are not being converted into cash. My account information is correct, and I entered my QNB Finansbank IBAN accurately and complete...