Brand Overview: StarMaker
StarMaker is a karaoke and music community app operated by Skywork AI Pte. Ltd.. The brand traces its roots to StarMaker Interactive, founded in 2010.
Contact Info
Customer support email: [email protected]
Phone number: No official customer support phone number is publicly available.
Industry and Operations
StarMaker operates in the music, entertainment, and social networking industry. It offers a mobile karaoke platform where users can sing, record, edit, share, and interact with other music fans.
- Karaoke songs with lyrics and backing tracks
- Voice effects, pitch correction, and audio editing tools
- Duets, group singing, rooms, and community features
- In-app purchases, subscriptions, virtual gifts, and premium features
User Sentiment
User sentiment is mixed, with many complaints focused on account access, billing, moderation, and app performance issues.
- Unexpected charges, subscription renewals, and refund difficulties
- Account bans, restrictions, or suspensions without clear explanation
- Login, verification, and account recovery problems
- Slow or limited customer support responses
- Concerns about inaccurate scoring, pitch detection, and app functionality
- Complaints about gifts, coins, VIP features, and in-app purchase disputes
Share Your Experience
If you’ve experienced issues with StarMaker, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.