4Rabet UPI Deposit ₹2000 Not Credited Despite Successful Payment

Rehaman
Rehaman
4rabetsite
March 10 10:47 PM416

On 2 March, I deposited ₹2000 into my 4rabetsite account through my phone using UPI, and the payment was successfully completed with UTR number 984536195282. Despite the payment going through, the ₹2000 has still not been credited to my game/wallet balance in 4Rabet. I contacted 4Rabet support about this issue, but so far my balance has not been updated and the problem remains unresolved. The money has been debited from my side, and I have been waiting since 2 March for this issue to be fixed. I request that my missing ₹2000 either be immediately added to my 4Rabet account balance or, if that is not possible, that the ₹2000 be refunded back to the same UPI/phone account from which I made the payment. I kindly ask that this issue be resolved as soon as possible.

May 8 2:06 PM (1 month after complaint)

Dear Rehaman, We sincerely apologize for the inconvenience caused regarding your deposit transaction and understand your concern about the missing funds. Please note that we are unable to verify or investigate the transaction based only on the information shared in the review. Kindly contact our official support team with your registered email address or UUID/User ID together with the transaction details so that the relevant department can properly check the status of your deposit. Please also note that additional verification from the payment provider may be required before the transaction can be confirmed and processed. For your security and privacy, we strongly recommend not sharing sensitive payment details such as UTR numbers publicly, as they may be misused by third parties or scammers. Best regards, 4rabet Support Team

May 9 10:17 AM

Dear Rehaman, Our specialists have reviewed your deposit SUP-1179027 984536195282 and confirmed that the funds were credited to payment details that do not belong to our platform. Unfortunately, we are unable to assist in this case. We recommend contacting your bank regarding this transaction, as the deposit was sent to different payment credentials. Here’s a quick reminder on how to make a deposit correctly to avoid delays or issues: Select the payment method that is most convenient for you. Complete the transaction using either the QR code or by manually entering the UPI details. Important: Never save or reuse old QR codes or UPI wallet addresses. Payment credentials may change, and using outdated details may result in a failed transaction. If your deposit is not credited within 15 minutes, please contact us immediately so we can assist you. We also recommend using crypto deposit methods, as they are usually credited without delay.

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