BetterMe

On May 20, 2026, I purchased a 4‑week BetterMe plan subscription via your website from the United States. After subscribing, I realized there is no clear option on the website to disable auto‑renewal or to cancel the subscription, despite carefully searching through the account and subscription sett...

I am writing regarding an unauthorized and non‑transparent subscription charge from the BetterMe Workout app. On January 18, 2026, I was charged NTD 560, even though I cannot see any active subscription or cancellation option. I originally accessed BetterMe Workout via the Apple App Store on my iPho...

I recently discovered a series of unauthorized charges from BetterMe on my Chase Visa credit card and I am requesting that these be investigated, fully refunded, and that any related subscriptions be cancelled immediately. I do not recall ever signing up for a paid service, entering my credit card d...

In February 2026 I took out a monthly subscription for BetterMe AE Chair Yoga via the Apple App Store and cancelled this subscription again within the same month. Despite this timely cancellation, money has still been charged to my credit card in March, April and May. I have tried to stop these paym...

I am writing regarding an ongoing problem with my BetterMe aerobics subscription, which I cancelled many months ago, yet it appears to have been reactivated and charged to my account without my authorization. I estimate that there may be at least 11 months of unauthorised payments since my cancellat...

I am writing regarding the BetterMe meal plan subscription that has been charged to my account without my consent. I noticed that I was charged for this meal plan in March and April, even though I did not knowingly approve or wish to continue this subscription, and the plan did not work for me at al...

I used the BetterMe website and saw a campaign on the mobile app that appeared to be a one-time, inexpensive offer. There was no clear information or written statement on the campaign page that this would start an automatic subscription. Despite this, an amount of ₺2,549 was withdrawn from my credit...

I had a monthly BetterMe subscription, which I believe I purchased through the Apple App Store. I deleted the BetterMe app from my phone, assuming that this would also stop any further charges. However, on April 2, 2026, I noticed that I was still being charged for the subscription. Since I had re...

I am writing regarding my BetterMe slimming program subscription, registered in the name of Der Kinderen Corin**, used in Belgium and charged in euros. I noticed an overcharge and an unwanted renewal on 27 March, even though I no longer wish to keep this subscription. I have been subscribed since Fe...

About two months ago, I started what I understood to be a one-time trial membership in the BetterMe app that was advertised at $8. However, when I later checked my card statement, I realized that $8 had been charged every week without my approval or even my knowledge. There were a total of four char...

I am writing regarding an issue with my BetterMe app subscription purchased through the Apple App Store in Mexico. I have an active annual membership, which I purchased on 2 January 2026, and have been using the app without any problems. However, I was suddenly logged out of the app, and now I am un...

I am writing regarding my BetterMe Fitness subscription, which I purchased directly through the BetterMe website using my bank card ending in 7318. I have been trying to cancel my subscription, but the process on your website does not work as described. Today I followed the cancellation steps on the...

I recently noticed an unauthorized transaction from BetterMe Mental Health on my KuveytTürk debit card. On 24.12.2025, an amount of ₺350 was withdrawn from my account without my permission and without my clear consent to any subscription or payment. I did not approve this transaction and I do not ac...

I started a free trial of the BetterMe Fitness app on 31 March 2024 and canceled it through the app on the same day I installed it, because I did not want to continue with a paid subscription. Despite canceling the trial, I was later charged 42.84 via PayPal without my permission. I only noticed thi...

I recently discovered an unauthorized charge of RM80 on my debit card on 22 December for a BetterMe 1-on-1 coaching service that I did not subscribe to. The transaction appears with the order ID dc5be104-3732-4ec4-b3bc-2393d8ae7ca8. While I have previously registered and used BetterMe services with ...

Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...

I subscribed to a 12-week BetterMe plan a couple of years ago and canceled it afterward. However, I recently noticed that I’ve been charged R598 every month since then. I don’t have any active subscriptions on Google Play or Apple ID, so I’m unsure how these payments are still being processed. I wou...

I signed up for a short trial period with BetterMe for just a few weeks, costing barely €2. Today, I discovered that they have been charging me around €16 per month for several months, even though I no longer have the app installed. I never agreed to any monthly subscription, and if such information...

I really become annoyed! I don't and have not had the BetterMe app on my phone for a very long time, I didn't even use the app lately I discovered the app is still routinely charging my card! How can an app I never use and have deactivated still take money from my account? This is utterly unacceptab...