Google Play

I am a Parkinson’s patient, and I play the Okey Exstra game via Google Play on my Redmi 5G phone. In the game, I had previously bought chip money a few times in small amounts. Last week, at the beginning of the week, the game started to constantly direct me to the purchase screen, and when I pressed...

I am writing regarding an accidental in‑game purchase I made today in Free Fire through the Google Play Store on my Android phone. I purchased a diamond package worth 3,440 INR by mistake. Although the purchase was unintentional, the diamonds were subsequently used in the game. I live in Tenali, And...

I signed up for a trial subscription of the Impulse app through the Google Play Store and realized after using it once that it was not what I was looking for. Right after signing up for the trial, I unsubscribed and canceled the subscription through Google Play. Despite this, my account was charged ...

I am writing about an issue with the ShortMax “Weekly Pass Pro” subscription purchased through the Google Play Store in the United States. I cancelled this subscription on April 21, 2026, and in my Google Play app it clearly shows the status as “Expired on April 21, 2026” under Subscriptions. Despit...

I recently purchased a Short Max subscription through Google Play, but right after the purchase I noticed that the subscription does not appear under my Google Play subscriptions and there is no visible option or button to cancel it. Because of this, I am unable to manage or terminate my subscriptio...

I am using the Shortmax drama mobile app on Android and, despite multiple attempts, I am unable to cancel my subscription. The subscription does not appear under my Google Play subscriptions at all, so I have no option there to cancel it. Nevertheless, I have been charged $19.99 every week since aro...

On April 14, 2026, unauthorized charges were made through the Toptop application, which my spouse downloaded via Google Play, using Paycell mobile payment linked to my Turkcell line. A total of 13 transactions were processed without our knowledge or consent, each amounting to approximately $94. This...

On April 23, 2026, an in-game purchase of approximately $115 was made on the eFootball mobile game through Google Play without my knowledge or authorization. After noticing the transaction, I submitted a refund request through the Google Play Store within about two hours, but my request was denied. ...

I am writing regarding unauthorized in-game purchases made in the games Viking Rise and Doomsday, published by IGG Games, through my Google Play account. My child made these purchases without my knowledge or consent between April 1 and April 17, totaling €119.87. I only became aware of the situation...

I am writing regarding unauthorized in‑app purchases made through the MoviestarPlanet game on Google Play. On 14/04/2026, I noticed several in‑app purchases that I did not authorize, with a total amount of 62.99 being charged to my account. I have all of the transaction IDs from Google Play for thes...

I am writing regarding an unwanted charge of $19.99 that was debited from my checking account on April 16, 2026 for the Stardust TV subscription, which I had already canceled. I had originally subscribed to Stardust TV through the Google Play Store, and after deciding I no longer wanted the service,...

On 8/4/2026, I made a payment of ₹135 through my Fampay account to “Google Play Asia” because I thought I was purchasing a Google Play redeem code. The amount has been successfully deducted from my Fampay account and the payment went through, but I did not receive any Google Play code or any benefit...

I had a subscription with Shortmax that I cancelled on March 9 through Google Play. Despite this cancellation, I was still charged again on March 16 and March 26, with a total of 39.98 taken from my account after the cancellation date. I removed the subscription in Google Play and followed the norma...

I am writing regarding an unauthorized charge that has been made to my Chime/Stride Bank card through Google Play. On March 30, a charge of 7.95 USD appeared on my account. There were also about 3 or 4 previous attempts over the last 4 days to charge the same amount, but those did not go through bec...

On March 28, 2026, I purchased the game Minecraft via the Google Play Store with the order number GPA.3329-5274-0522-12576, paying ₺300. Although the payment was successfully completed, the game cannot be installed on my device under any circumstances.The device I am using is a Samsung Galaxy A54 5G...

I had a monthly IQTest subscription that I purchased via the Google Play Store for 9.99, and although I cancelled this subscription, I was still charged afterwards. I deleted the app and made sure to cancel the subscription through my Google Play account, so I was surprised to see that a new charge ...

I am writing regarding a Free Fire level up subscription that I purchased through the Google Play Store. The purchase was made on 2 February, and the Google Play order ID for this transaction is GPA.3370-3381-5882-23655. For this purchase, instead of a refund, I kindly request that the amount paid b...

I recently noticed an unauthorized video subscription charge on my Google Play account, which I did not purchase or approve. The charge appears on my statement dated March 20th in the amount of $29.94, and I only discovered it when I happened to check my phone. I use a Samsung A52, and I have no rec...

I am writing about the payments taken from my card through Google Play for the game “One State RP.” The company does not refund my card in any effective way; there is almost no proper refund system and everything works automatically, which makes it impossible to resolve my problem through normal mea...

On March 16, Google Play charged ₹500 to my account for an in-app purchase linked to my Google account email. I did not intend to make this purchase, and I do not want to pay for this transaction. I request that this ₹500 in-app purchase be fully refunded to me and that future in-app purchases on m...

I made an in‑game purchase in the mobile game “Tower Rush” through the Google Play Store in India, but the money was not credited in the game. Yesterday, I deposited 300 INR using UPI for this purchase, yet the in‑game balance or items I paid for have still not appeared in my Tower Rush account. I d...

On 11/03/2026 I purchased UC in PUBG Mobile through the Google Play Store, paying approximately 24.90 BRL. Despite the payment being completed successfully, the UC was not added to my account. The purchase was made directly via the Play Store, and the problem occurred only with this specific transac...