Philip Morris

I have been using Marlboro Edge for a long time, and I have been clearly experiencing a decline in taste and overall smoking quality for about a year. Especially in the last month, this deterioration has become even more noticeable and frequent. Recently, after using the product, I have started to e...

I have been regularly smoking Marlboro Touch 100s Blue for about four years. However, for the last two months, especially since October, I have been encountering a serious problem with almost every pack I purchase from Şok market in Alazi neighborhood, Antakya, Hatay. Inside the cigarettes there are...

I have been a loyal Marlboro smoker for years, and the only product I truly enjoyed was Marlboro Edge regular in the black and gold box. I live in Effingham, Illinois, and for about three years now, I have not been able to find Marlboro Edge regular in any local store. Retailers keep telling me that...

I have been a Muratti Rosso smoker for many years. Over the past four months, I have noticed a serious decline in the quality of the packs I have purchased. Hard, wood-like pieces are coming out of the cigarettes, the tobacco quality has clearly deteriorated, and the taste has completely changed and...

I purchased a pack of Marlboro Touch Blue, produced by Philip Morris, on January 17, 2026, from Akıncılar Market in Menemen, İzmir. While I was smoking one of the cigarettes, a substance resembling melted nylon or plastic dripped onto me. When I examined the cigarette, I saw that there was nylon/pla...

I have been using Muratti Rosso cigarettes for a long time, and since around 02.01.2025 I have been experiencing a serious and recurring taste defect in the packs I purchase. For a while the taste is bad, then it returns to normal, and then the same problem starts again. In particular, the cigarette...

I have been selling Philip Morris products in my store located in the Yunusemre district of Manisa for a long time. However, payments for product purchases are not accepted by credit card and can only be made in cash or by bank transfer. Most recently, I had to complete a purchase of over ₺30,000 vi...

On 27/08/2025, I purchased a pack of Parliament Short Night Blue cigarettes and once again I found a piece of wood inside. I had experienced similar issues with this brand before, but this time the wood piece was really large, and a lighter wasn’t enough to light the cigarette. It feels like I would...

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I smoke Marlboro Light Blue 100s, and often there is a large hard piece of tobacco inside. I have to throw away part of the cigarette in order to smoke it. I am buying my cigarettes from an official store, not fake ones. This is the problem I am experiencing. What happened to Marlboro? Why is this h...

Recently, I purchased 40 packs of Marlboro Edge cigarettes, and I experienced the same problem with all of them: the tobacco inside keeps falling out, making the cigarettes impossible to consume properly. I paid a total of ₺3750 for these products and have the receipt. This situation has caused me s...

I am a user of Parliament Aqua Slim. As time goes on, I don’t know what else we’ll face from Philip Morris, a company that is clearly doing its job poorly. Could you please take a look at the cigarette's filter section in the attachment? There are also gaps inside the cigarettes. This raises serious...

I decided to write here because wood or pieces that I don't know what are constantly coming out of Marlboro Touch blue cigarettes. I have been smoking Marlboro Touch blue for about 10 years, the same problem has been present in all the packages I have bought for 2 years. These foreign objects not on...

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The issue I would like to bring to your attention is the serious dissatisfaction I’ve experienced with the quality standards of Marlboro Red cigarettes I’ve recently purchased. The product gives an impression that is far from the Marlboro quality I was used to in the past. The cigarette paper is dif...

As seen in the images I attached, the Philip Morris Marlboro Touch Blue cigarette broke apart exactly at the joining point during my second time smoking it, resulting in the condition shown. This significantly affected the smoking experience and raised concerns about the product's quality control. A...

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I am writing to express my deep dissatisfaction with the quality of Marlboro Red cigarettes (both short and long) sold in Turkey and manufactured by Philip Morris Turkey. Over the past several months, I have consistently encountered serious issues including: Damaged or faulty filters: Some cigarette...

Good day, I have been smoking Parliament Midnight Blue cigarettes since the beginning of 2025, but the tobacco inside keeps falling out like this, causing most of the cigarettes to go to waste. Even while smoking, they either go out on their own or the lit end falls off when I tap it into the ashtra...

Please bring Marlboro Touch Gray back to the market with its original protective packaging. The RCB version is just not smokeable. We've tried every alternative, but none of them match the same taste and quality. Everyone I know who used to smoke this brand is saying the same thing. It's not just ab...

To the Officials of Philip Morris International, I am a long-time consumer of Parliament Night Blue cigarettes. However, recently, I have consistently found foreign substances such as wood, splinters, and other debris inside the cigarette packs I purchased. This situation seriously compromises the q...

I’ve been smoking Marlboro Touch Gray for years, but this new RCB version has totally messed up the experience for me. The cigarette pack seems less expensive, the tobacco quality is clearly not as good, and I’ve even come across bits that feel more like wood than actual tobacco. The new packaging m...

Hello, Marlboro cigarettes have a terrible smell and taste, almost as if there’s rubber inside. It genuinely feels like I’m smoking counterfeit cigarettes. It’s not just me—even when I light one, my friends and my spouse, who are nearby, immediately react and say, “What kind of cigarette is that? It...

I've been a loyal Marlboro Red smoker for 15 years, but lately, the packs I've purchased over the last two weeks have not met the usual quality I expect. I attempted to buy from various retailers, but the problem persisted. The cigarettes extinguish themselves, generate minimal smoke, and emit a rat...

I have been smoking Marlboro for many years. I started with Marlboro Light and have been smoking Touch Grey for about five years. About a month ago, I accidentally bought RCB without realizing it. I couldn’t smoke it, so I went around to every market and store I could find to buy Touch Grey, managin...

I have been smoking Marlboro Touch Blue, which is regarded in Türkiye as of quality. But I have discovered that tobacco stems found in Türkiye's made cigarettes totally impair the experience. The smoothness and uniformity of the product are much influenced by this problem. Curious, I bought the iden...

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