I attempted to withdraw $200 in cryptocurrency from my Pocket Option account. The system requested selfie verification, and I uploaded all required identity and verification documents in full. However, even though two days have passed, the status still shows “verifying,” with no progress or update.
While all deposits to the same account are processed instantly, being made to wait like this when it comes to withdrawals is frustrating. When I contacted customer support, I was not given any estimated timeframe, nor was I asked to submit any additional documents.
I request that my verification process be completed within a reasonable timeframe, that my withdrawal request be finalized as soon as possible, and that I be provided with a clear and transparent explanation regarding this delay.
I have been seriously affected by the withdrawal and identity verification process on the Pocket Option platform. On December 18, 2025, I submitted a withdrawal request from my account, but immediately afterward I was asked to complete identity verification. Despite several days passing, this verifi...
My Pocket Option trade verification has been stuck for an unreasonably long time, with no updates or progress. Every time I check, the status just says "verifying", but nothing ever changes. I have been waiting far too long for this process to be completed. Why is it taking so long? This delay is p...
I have been a member of the Pocket Option platform for one week. Normally, when a withdrawal request is approved, the funds are transferred immediately. However, although my withdrawal was approved two days ago, the money has still not been credited to my account. Deposits are processed without any...
I submitted a withdrawal request through Pocket Option, and to my surprise, it was canceled without explanation. A day later, they suddenly asked me to send a photo of my ID along with a handwritten note, which I find completely unreasonable and suspicious. Why wasn’t this verification step required...
Pocket Option is refusing to process my withdrawal request and providing me with various excuses. This website is absolutely awful, no doubt about it. My withdrawal request was unexpectedly cancelled after 5 days, claiming that there was unverified information. However, this is completely false as m...
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