Start by ruling out policy triggers: ensure your account is fully verified (ID + payment method) and that you’re withdrawing back to the same method you used to deposit; mismatches or incomplete KYC commonly stall payouts.
Quotex’s own “Non-Trading Operations Regulations” and payment policy allow holds or refusals if rules are breached.
Open an in-platform ticket (they don’t handle withdrawals via email) and ask for the payment processor reference or on-chain/transaction ID for your request. Use the “Support” section of your profile or the contact form if you can’t log in.
If support stonewalls, escalate: File your complaint on Xolvie to bring attention to the issue.
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