4rabet Deposit Not Credited After ₹4,500 PhonePe Payment
I am writing regarding an issue with a deposit I made on 4rabet. On March 21, I deposited ₹4,500 from India using PhonePe. The amount was successfully deducted from my PhonePe account, but it has not been credited to my 4rabet balance.
The UTR/transaction reference number for this payment is 776563337733. After noticing that the funds were not added to my account, I contacted 4rabet customer support. They informed me that the payment would be confirmed by the payment provider, but there has been no resolution so far, and my balance is still not updated.
I request that my ₹4,500 be either credited to my 4rabet account immediately or refunded back to my PhonePe account without further delay. I also ask to be clearly informed about the current status of this transaction.
Dear Aman, We sincerely apologize for the inconvenience caused regarding your deposit transaction and completely understand your concern about the delay in receiving the funds. Please be assured that deposit-related cases are carefully reviewed together with the payment provider whenever additional verification is required. In certain situations, even when a transaction is successfully completed from the sender’s side, the confirmation from the payment provider or banking system may take longer than expected before the funds can be credited to the gaming balance. As previously informed by support, your transaction is currently under verification with the relevant side. We kindly ask you to continue communication through our official support channels so that the responsible department can further review the transaction details linked to your account and provide you with updates regarding the status of the funds. For your safety and privacy, we also strongly recommend avoiding sharing sensitive information such as transaction reference numbers, UTR details, or payment screenshots publicly, as they may be misused by third parties or scammers. We appreciate your patience and cooperation while the verification process is ongoing. Best regards, 4rabet Support Team
Dear User, we understand how frustrating it is to deal with different deposit statuses and verification checks. After reviewing your account, we can confirm that the deposit linked to ticket SUP-1237171 has already been successfully credited to your balance, while ticket SUP-1235736 is still marked as failed and requires additional bank statement verification for further review with the payment provider. Please contact our support team so we can continue assisting you with both requests. We also kindly ask you to remove any sensitive transaction information from your public review for your security.
