I opened a standard real trading account with Pocket Option and after using it for just one day my account was suddenly blocked for an alleged rules violation. The platform only stated that there was a violation of the rules but did not clearly explain which rule or clause I had supposedly violated. As a result of this block, I cannot access my account or my funds. I have tried to reach Pocket Option customer service about this issue, but so far I have not received any response or clarification. I am very concerned because my money is currently locked in the blocked account, and I have no clear information about the reason or duration of this action. I kindly request that my Pocket Option real trading account be unblocked or, if that is not possible, that my full balance be returned to me. I also expect a clear and detailed explanation of the reason for the block and on which specific rule this decision was based.
My Pocket Option account was recently blocked without any clear explanation, even though I still have a remaining balance in it. I had transferred this balance from my wallet into my account, expecting to use it for trading. However, I am now completely locked out and unable to access or withdraw my...
I have been using Pocket Option first on a demo account for about one to two months and recently moved to a real account via the mobile app. This afternoon, while I was trying to verify my account, I received a message that my account had been banned due to “Violation of the Public Offer Agreement w...
I have a trading account with Pocket Option, and as of today, my account has been blocked without any explanation. I was actively trading yesterday without any issues, but when I tried to access my account today, I received a message stating “account blocked,” and I can no longer use the platform. T...
I created a Pocket Option account and made an initial deposit of 12,500, which I lost while trading. After that, I deposited another 2,100 and was able to make a profit of more than 11,000. After earning this profit, I proceeded to verify my account, but my account was blocked, even though I did not...
My Pocket Option account was unfairly banned without any explanation, and I have been unable to reach them. Despite multiple attempts to contact them via email, I have received no response. I am not even asking for my profits—just the refund of my initial deposit. It is completely unfair to block my...
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