I have been using the Pocket Option web platform with the email address ntrade***@gmail.com and trading ID 122202143. On 9 February 2026, when I woke up and tried to log in, I saw that my account had been blocked based on clause 2.3, with the reason stated on the platform as “multiple accounts”. I confirm that I did open multiple accounts in the past, but I am fully willing to comply with your rules and continue using only a single account going forward. Despite this, my main active account has been completely blocked without prior warning or any chance to correct the situation. I immediately contacted Pocket Option support by email, but I have not received any response so far. Due to this sudden blockage, I currently cannot access my funds or continue my trading activity as usual. I kindly request that my main account associated with email address ntrade***@gmail.com and trading ID 122202143 be restored, or at the very least that I be allowed to access and withdraw my funds. I am ready to follow any instructions you provide, close other accounts if required, and fully comply with your terms to resolve this issue fairly.
On 25 December, my Pocket Option account was blocked with the explanation that I had allegedly violated clause 2.2 of the agreement due to having multiple accounts. I was informed of this situation via email, where it was stated that the reason for the blocking was “multiple accounts”. I do not have...
I am writing to report that my Pocket Option standard trading account linked to the email address **officialanthonyjones**@gmail.com** was suddenly blocked right after a verification process was completed. This happened yesterday, and since then, I have been unable to access my account for no clear ...
I am a Pocket Option user from Kenya, and I hold a trading account registered with the email address brightonkibet48***@gmail.com. Today, a few minutes ago, after placing trades on the platform, I discovered that my trading account had been blocked. When I try to access my account, I receive a messa...
My Pocket Option account was recently blocked without any clear explanation, even though I still have a remaining balance in it. I had transferred this balance from my wallet into my account, expecting to use it for trading. However, I am now completely locked out and unable to access or withdraw my...
I have been using Pocket Option first on a demo account for about one to two months and recently moved to a real account via the mobile app. This afternoon, while I was trying to verify my account, I received a message that my account had been banned due to “Violation of the Public Offer Agreement w...
Comments